Shipping policy

We start felting your slippers only when you make a purchase.  By doing this, we avoid a waste of materials, which is a frequent issue in industrial manufacturing. Thus, we kindly ask you to be patient and wait up to two weeks for your item to be prepared for shipment. 

We ship our products worldwide with trackable FedEx, DHL or Deutsche Post Global Mail. 

All packages feature tracking data which allows you to determine the expected arrival date. 

Please always include your phone number in case the courier needs to contact you. Once your item is dispatched, we will send you a confirmation email including a tracking number.