Terms of Service

Welcome to BureBure. By accessing our website, placing an order or using our services, you agree to the following Terms of Service.

About BureBure

BureBure creates handmade felted wool footwear, sauna hats, accessories and custom felted products. Many of our products are made to order and crafted individually after an order is placed.

Products and availability

We make every effort to describe our products accurately and display colours as realistically as possible. However, colours may appear differently depending on individual screens and devices.

Because many products are handmade, slight variations in colour, texture, shape or decorative details are normal and are part of the character of handmade work.

We reserve the right to modify, improve, discontinue or limit products at any time.

Made-to-order products

Many BureBure products are made only after an order is placed. Production times may vary depending on the season, workload, product complexity and custom requirements.

Estimated production times are provided for guidance but are not guaranteed delivery dates.

Custom and group orders

Custom, personalized, special-size, designer collaboration, historical reconstruction and group orders may require additional communication, approval and production time.

Customers are responsible for reviewing and approving any custom details before production begins.

Custom and personalized products may be subject to different return conditions as described in our Return and Refund Policy.

Pricing and payments

All prices displayed on the website are subject to change without notice. Payment must be completed before production or shipment can begin.

We reserve the right to refuse, cancel or limit orders in cases of pricing errors, technical issues, suspected fraud or other exceptional circumstances.

Shipping

Shipping times, carriers and delivery information are described in our Shipping Policy.

Customers are responsible for providing accurate shipping information.

Returns and refunds

Returns, refunds, remakes and exchanges are governed by our Return and Refund Policy.

Intellectual property

All photographs, product designs, logos, graphics, text and other content on this website remain the property of BureBure unless otherwise stated.

You may not copy, reproduce, distribute or commercially use website content without prior written permission.

Customer-provided materials

If you provide logos, images, designs, reference materials or other content for a custom order, you confirm that you have the right to use those materials and authorize us to use them for the purpose of completing your order.

You are responsible for ensuring that any materials you provide do not infringe the rights of third parties.

Website use

You agree not to use this website for unlawful purposes, fraudulent activity, unauthorized access attempts, distribution of malicious software or activities that may interfere with the operation of the website.

Limitation of liability

To the maximum extent permitted by applicable law, BureBure shall not be liable for indirect, incidental, consequential or special damages arising from the use of our website, products or services.

Changes to these terms

We may update these Terms of Service from time to time. Updated versions become effective when published on this website.

Governing law

These Terms of Service are governed by the laws of Lithuania.

Contact

If you have questions regarding these Terms of Service, please contact us at info@burebureshoes.com.